Privacy Policy

Terms of Use

www.arcnet.in is owned and operated by ARCNET BROADBAND SERVICES, a company incorporated under the laws of India. Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with ARCNET BROADBAND SERVICES and these terms and conditions including the policies constitute your binding obligations, with ARCNET BROADBAND SERVICES . For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to request a service on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. www.arcnet.in allows the User to surf the Website without registering on the Website. The term "We", "Us", "Our" shall mean ARCNET BROADBAND SERVICES.

When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Package Reviews, Plan Reviews and Service Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.

Privacy Policy

For us privacy of our valued customer is very important. We strongly believe that the personal information of our customers should not be shared with the third party without the prior consent or request from the customer. Privacy is the right of an individual and at ARCNET BROADBAND SERVICES the information of the customer such as contact no., email, addresses etc. is used only for the internal purpose and not for sale. We at ARCNET BROADBAND SERVICES condemn the unauthorised reach and misuse and/or discloser of the personal information of the customer and we have strict guidelines and high security features to prevent the same. Any changes in our ‘Privacy Policy’ will be posted here on the website.

SECURE ONLINE PAYMENTS The visitor on our website please take a note that your name, email address and other personal information submitted on our website may be stored with us and may also appear on the website. Like other platforms our server log files also receives general information such as IP address of the visitor, cookie etc. For the financial transactions by debit card, credit card and netbanking ARCNET BROADBAND SERVICES uses a 3rd party secure payment gateway provided by “PayU” and the card details are ‘not stored’ with ARCNET BROADBAND SERVICES, instead the information is securely stored and encrypted with Visa/MasterCard.

Refund and Cancellation Policy

As a responsible organization & service provider, we're fully committed to show justice to the service and offers. In case if you're not satisfied with our service offered and decided against continuing, we'll refund the complete amount within 7 working days.

Connection Policy

Our condition for providing a new connection in a particular location is primarily based on feasibility test report from our technical team in that respective area. Depending on the feasibility report of the location , we offer our  services.

Customer Satisfaction Costs

When you avail our services, and if you are, for any reason, not entirely happy with our services, We cheerfully issue a refund for the same after deducting applicable taxes, we offer a quality service everyday to our satisfied customers, and our service is second to none. If you are demanding for a refund, please tell us why you're requesting for the same, We take customer feedback seriously and use it constantly to improve our quality of service (QOS). Refunds are not being provided for services delivered in full such as Installation charges, A refund is approved provided, the customer returns the installed devices and other related accessories, Refunds are being processed within a period of 7 days.

 

Test Data

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